The protection of your personal data is important to us. In this privacy policy, we inform you about which personal data we process in connection with our website lakehouselesa.com, the rental of Lake House Lesa and our communication with guests.
This privacy policy is based in particular on the requirements of the Swiss Data Protection Act, the General Data Protection Regulation of the European Union and the applicable Italian data protection regulations, insofar as they are relevant in connection with tourist rentals.
Personal data means all information relating to an identified or identifiable natural person.
The controller responsible for processing personal data is:
Lake House Lesa
Tonja Hofer-Erismann & Patrik Hofer
Via Sempione 130
IT-28040 Lesa
E-mail: [email protected]
Website: lakehouselesa.com
CIR: 00308400204
CIN: IT003084C2I3YK47LX
We process personal data that you voluntarily provide to us or that is technically generated when using our website and booking function.
This may include in particular the following data:
In the case of a binding booking, additional information may be required, for example for guest registration, compliance with legal reporting obligations or payment processing.
We process personal data in particular for the following purposes:
We only process personal data that is necessary for these purposes or that you voluntarily provide to us.
A booking function provided by an external service provider may be integrated into this website for the presentation of the accommodation, availability, prices and booking options. Lodgify is currently used in particular for this purpose.
If you submit a booking enquiry or make a booking via the website, the data required for this purpose will be transmitted to the respective technical service provider and processed there. This includes in particular contact details, travel dates, booking data and, where applicable, payment information.
The privacy policy of Lodgify also applies to processing by Lodgify.
If you contact us via the contact form or by e-mail, we process the information you provide in order to handle your enquiry and any follow-up questions.
This data will not be passed on to third parties without your consent, unless this is necessary to process your enquiry, carry out a booking, comply with legal obligations or safeguard legitimate interests.
If payments are processed via the website or connected booking platforms, payment data may be processed by external payment service providers.
We do not store complete credit card details ourselves if payment processing is carried out by an external payment service provider. The privacy policy of the respective payment service provider also applies to the processing of payment data.
Our website may use cookies and similar technologies. Cookies are small text files that are stored on your device and enable certain website functions.
Cookies may be used in particular for:
You can fully or partially disable cookies in your browser settings. If cookies are disabled, individual functions of the website may be restricted.
If analytics, marketing or tracking cookies are used on the website, an additional cookie banner with the corresponding consent option should be used.
Google reCAPTCHA may be used on this website to protect forms against spam and misuse. Technical information such as IP address, browser and device information as well as user behaviour may be processed.
The use of reCAPTCHA serves to protect the website, prevent automated entries and ensure the security of the booking and contact functions.
Google’s privacy policy and terms of use also apply to processing by Google.
When you visit our website, technical data transmitted by your browser to the web server is automatically collected. This may include in particular:
This data is used for the technical provision, security, error analysis and optimisation of the website. This data is not combined with other data sources unless this is necessary to investigate misuse or technical faults.
Our website may contain links to external websites and platforms, for example booking platforms, map providers, payment service providers or social media.
When accessing such external sites, the privacy policies of the respective providers apply. We have no influence over which data these providers collect and how they process it.
In connection with the rental of Lake House Lesa, legal obligations may apply, in particular regarding registration of the accommodation, guest registration, the settlement of charges or compliance with tax and authority requirements.
The accommodation has the following identification numbers:
CIR: 00308400204
CIN: IT003084C2I3YK47LX
We only disclose personal data if this is necessary for the stated purposes, if you have given your consent or if there is a legal obligation.
Recipients may include in particular:
All service providers receive only the data required for the respective service.
Personal data may also be transferred to countries outside Switzerland, the European Union or the European Economic Area, in particular if external service providers, booking platforms, hosting providers or payment service providers are used.
In such cases, we ensure that an adequate level of data protection exists or that suitable safeguards are provided, insofar as this is legally required.
We store personal data only for as long as this is necessary for the stated purposes or as long as statutory retention obligations apply.
Booking, payment and invoice data may be retained for a longer period due to legal, tax or accounting obligations. Communication data is stored for as long as this is necessary to process the enquiry, carry out the stay or safeguard legitimate interests.
Within the scope of applicable data protection law, you have in particular the following rights:
To exercise your rights, you can contact us by e-mail:
Please note that we may request proof of identity before processing such requests.
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.
Despite careful security measures, data transmission over the Internet may have security gaps. Absolute protection can therefore not be guaranteed.
We may amend this privacy policy at any time, in particular if we change our website, use new services or if legal requirements change.
The current version published on this website applies.
Stand: Mai 2026